Customer Care

Customer Care Services

With your Explorer policy comes our pledge and commitment that you’ll get the services you need, when you need them.

Our expert claims support team helps you at every step of the way, from reporting an incident to dealing with a claim, to getting you back on the road as quickly as possible.

When your car becomes disabled, you want to get service quickly. Learn about our 24/7 Roadside Assistance Services, rated #1 for customer satisfaction.

Questions about your bill or payments? Check our Payment & Billing FAQs for answers fast!